Privacy Policy

This policy explains our privacy and information practices in relation to The Happiness Branch services, describing the types of information collected, how that information is used and disclosed, and how you can access, modify, or delete your information.

Our website address is:

What personal data we collect and why we collect it

The Happiness Branch will collect and store information submitted via the contact forms on our website ( and via direct contact/enquiries.

The information collected in relation to sessions with The Happiness Branch will only be used for the purposes of:

Booking/arranging sessions with you and contacting you should you have any queries or need any support with your product or sessions.

Contact by phone or email regarding your sessions.

The information collected in relation to direct enquiries will only be used for the purposes of:

  • Contact in relation to the enquiry

  • With expressed consent to receive news and offers by email, using your preferred email address.

  • Marketing – News & Offers

  • If you have opted in to receive news and offers at via the website, The Happiness Branch will use the email address supplied at the point of contact.


Sensitive Information

The Happiness Branch may request you to provide information regarding medical conditions and personal circumstances. This information is necessary to assist with the services The Happiness Branch provides and will enable us to direct you to medical professionals if we believe to our best of intent that it is needed. You will required to confirm your consent for us to keep this on file.


The Happiness Branch website ( may collect information, called Cookies, on your computer or other device when you access and read through the pages, including the time and duration of your visit, the referring URL, operating system and browser type to analyse aggregate statistical information about browsing actions and patterns. This does not identify any individual. We’ll assume you’re ok with this, but you can opt-out if you wish using the tab at the bottom of the page.

You can learn more about cookies at 'All About Cookies' (

What third parties we receive data from

The Happiness Branch uses third parties to process your information for the following:

  • Marketing Platform by Wix

  • Google forms for application processes

Who we share your data with

All information held on file relating to the customers of The Happiness Branch will be used solely by The Happiness Branch. In order to complete marketing campaigns The Happiness Branch may share your information with the following third parties to complete the relevant task on our behalf.

  • Marketing platform on Wix

How we protect your data

All personal information will be stored securely by Chief Happiness Officer – Gemma Sandwell. Digital information will only be accessed from a password protected laptop or passcode smart phone.

All hard copies of information will be kept securely in a locked cabinet or will remain with the Gemma Sandwell during sessions and in transit.

How long we retain your data

Your details will remain on file for the duration you are a using the Happiness Branch products and services and for 1 year after unless a request for removal has been submitted before.

What rights you have over your data

A copy of all information relating to yourself can be requested via and you can unsubscribe from any mailing lists or request to have your information removed completely at any time. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


What data breach procedures we have in place

In the event of a data breach The Happiness Branch will contact and inform all parties affected with the information which has been breached and if possible how.

If required The Happiness Branch will also inform the relevant supervisory authorities about the breach.


The Happiness Branch contact information:

This Privacy Policy can be viewed during booking, at at any time

This Privacy Policy was updated on 15th July 2020